Reporting A Data Breach

A data breach can be described as:

• Any confirmed or suspected event in relation to the security of customer data;
• Violation of explicit or implied data security policy;
• Attempts, either failed or successful, to gain unauthorised access to customer data;
• Unauthorised access to any customer data; and
• Changes to any customer data without the knowledge, instruction or consent of the customer.

LGfL has a legal obligation to ensure that customer data stored on its systems has both technical and non-technical controls in place to protect the integrity of it and in the event of a data breach, to have processes in place to quickly identify and remediate the breach.

Should you become aware of any data security breaches, please report them to dataprotectionenquiries@lgfl.net and we will assist you in understanding and assessing the breach and the next steps to take.

On becoming aware of a breach, the LGfL will attempt to contain it and assess the potential adverse consequences for individuals, based on how serious or substantial these are, and how likely they are to happen.