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What is CAYSI?

Frances Bardsley School for Girls have produced a

"Carers and Young People Support Information"

booklet which we hope will help you if needed.

Click on website addresses that you are interested in to see

if they can help you.

 Respect-Havering Community Partnership.                    

If you need to report Anti-Social Behaviour
24 hour hotline 01708 779267
 
Connexions Education, careers, health, housing, money……..

Provides information and support to young people between 13-19 and up to 25

for those with learning difficulties

Tel : 080 800 13219                     www.connexionslondon.org.uk

 

Youth Support Service

Information shops for young people aged 13-19yrs offering a range of services

Open from 2-5pm Monday to Friday

Romford Youth Zone,

10 Hedley Close, High Street, Romford, Essex

Tel: 01708 768512      info@youthzone.info

Harold Hill Information Shop, 110 Petersfield Avenue, Harold Hill, Romford , Essex

Tel: 01708 343479         infoshop@btconnect.com 

Childrens Rights Officer at youth zone     

Tel: 0773 4327 163

Chrysalis Counselling Service for 13-19 year olds.

Tel: 01708 768512, 07930 908965

Havering’s young people’s substance misuse team
Advice, information and counselling for young people, parents and professionals

Romford Youth Zone, Hedley Close, Romford Essex  

Tel: 01708 768512 (Mondays 2-5pm)

Harold Hill Information Shop,

Petersfield Avenue, Harold Hill, Romford, Essex  

Tel: 01708 343479 (Wed 2-5pm)     

Tel helpline: (under 18yrs)           

Jenny: 01708 43342 (Mon-Fri 9-5pm)    

jenny.houlihan@havering.gov.uk

Tel helpline: (over 18yrs)

Wendy:  01708 433342 (Mon-Fri 9-5pm)

wendy.donovan@havering.gov.uk

First Stop     Tel: 01708 747614
Provides a range of information and advice.

 

Frank National Drugs Campaign

Tel: 0870 776600

Havering Drugs Service
Provides information and advice about local treatment services.

Young People & Parents   

Tel: 01708 433342 (Mon-Fri 9-5pm)

Adult Drug Service    Tel: 01708 747614 (Mon-Fri 9-5pm)   

Parents against drug abuse

Set up to support parents of drug users

Tel: 08457 023 867              www.pada.org.uk

National organisation working with families affected by drugs and alchol

Adfam     Tel: 0207553 7640               

 How to assess your cannabis use

This website can help you on what impact this has on your life and how to make

changes if you're over doing it

www.knowcannabis.org.uk

Giving up Smoking?

This website provides you with advice on giving up smoking

Havering Community Alcohol Team

Tel: 020 8591 6800      (Mon-Fri Office hours)

Alcohol Concern 

National agency for alcohol misuse

Tel: 020 7395 4000      www.alcoholconcern.org.uk 

Child and adolescent Mental Health Service 
Local mental health services to children and young people

Tel: 0844 600 1124

www.nelmht.nhs.uk/haveringpmht.html

Mind

Information and details of local mind associations  

www.mind.org.uk

Young Minds

Information and advice for those with concerns about mental health needs of

children and young people

Young Mind Parents Information Service
Tel: 0800 018 2138            www.youngminds.org.uk

Samaritans

Available 24hrs a day to provide confidential support for people who are

experiencing feelings of distress or despair

24 hr Local call rate 08457 90 90 90

NCH Strengthening Families, Strengthening Communities
A free comprehensive parent support programme

Held at—        

Collier Row Children’s Centre,
Clockhouse Lane, Romford Essex
 
Ingrebourne Children’s Centre,
Ashbourne Road, Harold Hill, Romford, Essex
 
The BEST Centre,
Brittons School, Rainham, Essex

For up to date information contact         Sue Tel: 01708 554694, 0773 4496 245

Parentline Plus

Support to anyone parenting a child

Tel: 0808 800 2222

www.parentlineplus.co.uk 

Parents

A magazine site for parents 

Family information Service
New on-line family services directory        Tel: 0800 678 1991 (Mon-Fri 9-5pm)     

www.havering.gov.uk/fsd 

 Home Start

Offers support, friendship, practical help. For parents with children under 5 years old.

www.home-start.org.uk

Tel: Havering 01708 738868, 07931 583844  
Craigdale Centre, 2 Craigdale Road, Hornchurch, Essex
Sure Start
 Information about local services for parents
Tel: 0800 096 0296                www.surestart.gov.uk

Raising Kids

Support, information and friendshop to anyone who's raising children 

www.raisingkids.co.uk

The National Family and Parenting Institute
 Reports and Booklets                                   www.nfpi.org
BBC Parenting
You, your child and the law                    www.bbc.co.uk/parenting
TSA

Trust for the study of Adolescence       www.tsa.uk.com

Gingerbread

Phone advice service for lone parents     www.gingerbread.org.uk

Centre for Separated Families
Supporting dads and mums
Tel: 01904 610321                                www.parentlineplus.org.uk

Families Need Fathers

Advice for separated fathers from dads who have gone through it

Tel: 08707 607496(6pm-10pm)  www.fnf.org.uk

Father's Direct

National Information Centre on fatherhood    www.fathersdirect.com

 

Relate
Couple relationship support
Tel: 01788 573241                                        www.relate.org.uk

Child Support Agency

General information and advice
Tel: 08457 133133                   Email: csa-nel@new100.dss.gsi.gov.uk

Resolution

List of family law solicitors
Tel: 01689 850227, 0345 585671     Email: info@sfla.co.uk
Daycare Trust
Childcare hotline
Tel: 020 7840 3350
 
Working Families
Useful advice on finding someone to look after your child when you can’t   
National Childminders
Provides leaflets and good information     www.ncma.org.uk

Website for you to enter your postcode for very local Information

                                                www.childcarelink.org.uk
Citizens Advice
Great advice centres especially on benefits and legal issues, with
constantly updated information
Tel: 020 7833 2181                                    www.nacab.org.uk

National Debt Helpline

Confidential advice
Tel: 0800 808 4000                          www.nationaldebtline.co.uk

NHS Direct

24 hr advice on health issues
Tel: 0845 4647

Contraception and Reproductive Health Service

Contacting these numbers will enable you to be put in contact with a local centre
Main Offices: Havering 01708 796728      
Barking & Dagenham 0208 5919 595
Family Planning Association   0845 122 8690
SASSY
Havering’s Sexual Health Project
Tel: 01708 741013

SexWise

Free, under 19s sexual health advice line

Tel: 0800 28 29 30 (open every day, 7am-midnight)

Teenage Health. Check it before you Wreck it
All you want to know about your health.  www.need2know.co.uk
Gives you facts about healthy eating, smoking, alcohol, drugs, sexual health and safety. www.lifebytes.gov.uk 
The Department for Children, Schools and Families
Leads work across Government to ensure that all children and young people:

stay healthy and safe secure an excellent education and the highest possible standards

of achievement enjoy their childhood make a positive contribution to society and

the economy have lives full of opportunity, free from the effects of poverty

 

Education

If you are interested in home education

www.education-otherwise.org

 
Advisory Centre on Education

There are organisations that provide advice to help parents make the best decisions for their children

http://www.ace-ed.org.uk/

 
Being Bullied or Abused
 
For children and parents with concerns on bullying and how to deal with this problem
 
Childline, Freepost NATN11111, London, E1 6BRTel: 0800 1111      www.childline.org.uk        

 

Kidscape

2 Grosvenor Gardens, London SW1 ODH
Tel: 020 7730 3300            Helpline Tel: 08451 205 204
 

If you’re being bullied, check this website out. There’s great advice on how to beat the

bullying and get your life back

 
Cyberbullying
 

Find out about the different forms of cyberbullying, why it happens and how it can

affect those on the receiving end…

 
Don’t Hide it

 

If you or someone you know is being abused in any way

Cruelty to Children
National Society for the Prevention of Cruelty to Children operates a free 24 hr helpline for young people who feel at risk or knows someone at risks of abuse
Tel: 0808 800 50000
 
 
Safeguarding Children

 

If you have concerns or are worried about any child

Children Social Care
Tel: 01708 433222        or        Email: duty-referral@havering.gov.uk
 
Police
Tel: 0208 3452927
 
Children’s Right Officers (NCH)               
Tel: 01708 554694 or 0773427163
 
Out of hours Social Care
Tel: 01708 433999
 
Child Protection Officer (Schools or Education settings)
Tel: 01708 433842
 
Child Protection Nurse Advisor (Health)
Tel: 01708 465000
 
Education Law Advice Line
Tel: 0845 4566811
 
Children’s Legal Centre
Tel: 01206 872466          Fax: 01206 874026 Email: clc@essex.ac.uk
 
     
Domestic Violence against Women and Children
 
National Domestic Violence Helpline Run in partnership between
Women’s Aid & Refuge

24 hr Free phone 0808 2000 247               

www.womensaid.org.uk                                                   

24 hr Local call rate 08457 023468
 
Shelterline
Free housing helpline
Tel: 0808 800 4444
 
 
Young Carers  
 
For children that care for parent(s), siblings, etc; 
 

The Princess Royal Trust for Carers
Unit 14, Bourne Court
Southend Road
Woodford Green
Essex IG8 8HD
Tel: (0844) 800 4361

www.youngcarers.net

 
Friends of young carers,

Hydelle Lodge, King Street, WN2 3AW          Tel: 01942 705962/3

karen@friendsatwlyc.org

 
Bereavement
 

Website designed for young people by young people to support people after the death of

someone close.            

www.rd4u.org.uk

 
 

Local Clubs in your Area

Information on joining local clubs and contacting services for young people in Havering

                                         www.haveringyouth.co.uk
 

 

Transport Police and Safer Neighbourhood Teams

 
Police Inspector who manages the 18 Havering PCSO’s
 

Roger Pearson Tel: 07956303631    

roger.pearson@met.police.uk

 
 
GENERAL CONTACT
INFORMATION
 
 
Havering               
 
General information
 
 
 
 
 
Children’s Social Care
 
For concerns about any child or young
person
 
Tel: 01708 433222
 
 
 
 Prepared by
 

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