Our Mission to Parents

At North Ealing, we intend to deliver the best possible service to the pupils and parents. We wish to establish a positive, safe, clean, challenging and inclusive environment where everyone involved with the school can flourish. All employees are entitled to a continuous programme of training and development so they can provide the best standards for pupils. We want our school to be a learning school. This means a continuous and demanding agenda of improvements so as to meet rising expectations. We want our school to be a self-evaluating school so that it knows what improvements it needs to make and whether it is achieving them. We want the school to offer opportunities to extend the school day.

In order to drive these improvements, we have performance targets covering many aspects of our performance. They are set by the Senior Management Team and included in our School Improvement Plan. The governing body has agreed these targets.

We have morning show arounds for parents of the new Reception children in the Autumn Term. At a mutually convenient time, we are always willing to do a tour of the school for other parents. We have a variety of meetings in the summer term for the parents of Reception and Nursery children. Our intention is to make all parents feel welcome.

In the first instance, we ask you to see your child’s class teacher if there is a problem in school. If the matter is more serious or you believe the issue has not been dealt with, then please contact the headteacher. There is a formal complaints procedure available from the office. If the matter needs to be taken further, you are asked to inform the governors.

The feedback of parents, pupils, staff and governors is vital to our development. Several of our governors are also parents. The PTA is highly successful. We aim to stay in touch in the ways which are outlined above. We also hand out questionnaires to parents, pupils, governors and staff on an annual basis.

We invite the parents to visit their class teacher at least once each term. Early in the autumn term we have a Meet the Teacher evening as well. We wish to keep parents informed as to their child’s progress. An annual report on progress is written in the summer term. Teachers will always make time before or after school by appointment to discuss any issues which may have arisen. We believe communication and partnership are at the heart of what we offer at North Ealing.

A weekly newsletter is published in order to keep all parents informed as to the school’s progress. A website is at present under construction and will be formally opened in January 2007. We also publish a list of key dates for the term within the first two weeks.

If you would like to know more, please contact the office which is open between 8.30am and 4.30pm each school day, telephone us on 0208 997 2653, email us at admin@northealing.ealing.sch.uk, fax us on 0208 810 7609 or call in and make an appointment. You may also come and talk to us before or after school each day. A member of the Senior Management Team is always on duty at this time. No problem is too small. We pledge to respond to any issue which is raised, within twenty-four hours.

We would like to stress that all transactions between parents and the school are kept in the strictest confidence. If you have any further suggestions, please let us know.