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About the London Grid for Learning

The LGfL Trust is a consortium of the London local authorities and 2,500 schools working together to provide extensive and cost effective ICT services, particularly for school broadband services. By working together schools save millions of pounds a year (about £35,000 per primary and £135,000 per secondary school) compared to schools purchasing the same services individually. For a full list of LGfL services you can download our services guide. You can find our more about our partners by looking through our supplier list.
To undertake collective procurements and other business, the consortium established a non-profit company and charitable trust in 2001. The day-to-day operation of the company is the responsibility of the Chief Executive who is accountable to the Executive Board and other boards. (See Steering Groups​)
The LGfL is a member of the NEN Education Network to ensure that all schools, colleges and universities are connected through a single backbone enabling a high quality e-learning experience in a safe and secure networked environment.

The London Grid for Learning Trust
CI Tower
St Georges Square
New Malden

LGfL Switchboard: 020 82 55 55 55

Option 1 (eAdmissions) - for pan-London admissions
Option 2 (Virgin Media Business) - for implementation of LGfL 2.0 connections
Option 3 (Atomwide) - for support on all LGfL 2.0 services
Option 5 (Fronter) - for London MLE support
Option 8 (Finance) - for all invoicing queries
Option 9 (Office) - for new orders

Fax: 020 8408 6014

ITT Students - For support in creating LGfL USO accounts, please email​


View Larger Map

CI Tower is to the left on exit from New Malden Station (platform from Waterloo)

  • In local streets, where available, is unrestricted and free (there is always space in the Park View - 5 minute walk)
  • There is a single visitor space (no. 30) at road level accessed from Dukes Avenue.
  • There are two disabled bays situated outside the building which are usually chained off. Please call in advance of arrival if a disabled parking bay is required.



Here you will find documents relating to the services provided by the LGfL.


A Guide to LGfL Security (Sep 2013)
A general guide on LGfL security for schools.

LGfL Security Guidance (Nov 2012)
Detailed information, guidance and safeguards on the use of remote access products. ​

LGfL Terms of Use Policy
This defines the terms and conditions of use for all LGfL services and resources.

LGfL Acceptable Use Policy
This acceptable use policy describes acceptable use of the London Grid for Learning by the organisation which connects to the LGfL for the purpose of providing educational, governmental and other related services to students.

LGfL Security Policy
The purpose of the Security Policy is to protect the London Grid for Learning, its LA members and their schools, staff, children, other connecting organisations and the public from information security threats, whether internal or external, deliberate or accidental from all users.

LGfL Service Agreement
This Service agreement sets out the responsibilities, performance, connectivity and availability of Internet Access, email and other associated Internet services to provide a secure and safe service for education users.

LGfL Privacy Policy
The role of LGfL as  a data processor for schools.

Data Processing

London Grid for Learning and its suppliers, as Data Processors are legally required by the Data Protection Act 1998 to comply with eight principles of good information handling.

These eight principles state that data must be:

  • fairly and lawfully processed
  • processed for limited purposes
  • adequate, relevant and not excessive
  • accurate and up to date
  • not kept longer than necessary
  • processed in accordance with the individual's rights
  • secure
  • not transferred to countries outside the European Economic area, unless there is adequate protection

The London Grid for Learning uses leading technologies and encryption software to safeguard your data, and prevent any unauthorised access to it. We do not pass on your details to any third party or government department unless you give us permission to do so, or we are obliged or permitted by law to disclose it.

Infrastructure Supplier

Virgin Media Business are the infrastructure supplier for the LGfL 2.0 network service offering. 


Managed Learning Environment Supplier

The London MLE is the LGfL's online learning platform and is an enhanced service wrap of the product provided by Fronter.


Application and Support Services

Atomwide provide various application and support services. Examples include supporting the Virgin supplied school broadband connections and USO based services.